Chief Operations Officer
Nancy Sullivan became CSIS Chief Operations Officer in 2013 after serving as Deputy Operations Officer since 2009. Ms. Sullivan joined CSIS in 2005. For more than twenty years, Ms. Sullivan has directed project teams in programmatic and technical areas and promoted the effective use of data and technology in K-12 education at the regional and State level. Ms. Sullivan has served in a variety of roles, including coach to district and site teams on using data to improve student achievement, developer of research-based tools for teachers and administrators, research analyst, administrator, California’s Education Technology Director and CDE’s Data Management Division Director.
Deputy Operations Officers
Gary Jones became CSIS Deputy Operations Officer in 2017. Mr. Jones is an educational leader with a professional history of creating healthy and smart working environments where continuous improvement and innovation thrive. He is keenly aware of trends in school finance and technology. Mr. Jones has a reputation for exceeding expectations in a wide variety of leadership roles by establishing trusting relationships with influencers and stakeholder groups. His most recent position was Associate Superintendent to the Alameda County Superintendent of Schools. Mr. Jones was the Modoc County Superintendent of Schools from 2006 to 2015 and CCSESA President in 2015.
Amy Fong became a CSIS Deputy Operations Officer in 2017. Ms. Fong was previously the CSIS Information Systems Officer and directed the CSIS Information Systems Department since 2004. She joined CSIS in 2001, shortly after the organization was founded. She has extensive management experience in education data management and technology services, including software development, testing, networking, telecommuncations and operations. She has led CSIS project teams in a wide range of technical areas. Prior to joining CSIS, Ms. Fong served at the California Department of Education in a variety of roles.
Rima Mendez became the CSIS Requirements Officer in 2014, after serving as the Requirements Architect since 2008. Ms. Mendez joined CSIS in 2002. She is responsible for managing and supporting all requirements development and change management for FCMAT/CSIS Services and the California Longitudinal Pupil Achievement Data System (CALPADS). She has led project teams in programmatic and technical areas and has extensive experience with analysis and documentation of data requirements for education data systems. Prior to joining CSIS, Ms. Mendez served in a variety of roles; her responsibilities included data analysis, project proposals, requirements gathering, system design, developing/documenting data requirements, software systems implementation and test system integration for a student information system.
The CSIS Requirements Department includes architects and data analysts who are responsible for change and requirements management, including analyzing change requests for the CALPADS as well as other FCMAT/CSIS services, capturing requirements for approved changes and creating and updating requirements documentation. CSIS Requirements staff work with the CDE, postsecondary institutions and other government agencies on CALPADS and issues related to pre-kindergarten to workforce exchange of data in compliance with applicable state and federal laws.
Information Systems Department
The CSIS Information Systems Department includes a Technology Services Manager and network system specialists, as well as Information Systems Architects who lead developers, database administrators, testers and a usability designer/engineer with responsibilities in ITIL service design, service transition and service operation. Information Systems team members are responsible for designing, developing, testing and deploying code for services such as California Pupil Achievement Data System (CALPADS), Ed-Data and other FCMAT/CSIS services, including SharePoint sites leveraged internally and with CSIS partners such as CDE and EdSource for collaboration and knowledge management.
Client Services Department
Martha Friedrich, CSIS Client Services Officer, has directed the Client Services Department since 2002 and has been with CSIS since 2001. She is responsible for implementing and managing user support systems to enable California school districts and county offices of education to effectively and efficiently use CSIS Services and complete the state reporting requirements of the California Longitudinal Pupil Achievement Data System (CALPADS). She also manages the development and delivery of user training and documentation. Ms. Friedrich is a Certified Chief Technology Officer. Prior to joining CSIS, Martha worked nine years at a county office of education supporting five school districts’ use of a financial and student system.
The CSIS Client Services Department includes a services architect, implementation specialists, data analysts, trainers and Service Desk staff who are responsible for providing training and Service Desk support for the California Pupil Achievement Data System (CALPADS) and other FCMAT/CSIS services. Client Services staff train LEA staff, respond to service tickets from LEAs and also provide pro-active support to LEAs to help them improve their local data management practices and meet state and federal reporting requirements.